COVID-19 & Secure Teledentistry
These are trying times we're facing and at Hope Family Dentistry we are doing everything we can to help minimize the spread of COVID-19 infection in following all local, state and federal guidelines.
Effective Friday March 20th and until further notice, we will not be able to provide elective dentistry services. We will get in contact with all patients upon our return. We appreciate your understanding during this trying time and please stay safe!
We will however, be offering teledentistry services which will be a way for us to start treating dental emergencies more effectively. Teledentistry will allow us to screen patients as accurately as we can.
How will we be using Teledentistry services?
We will be using services offered by Brightsquid, which are HIPAA compliant. Our screenings will primarily start with a phone call. We will start screening symptoms of pain, and assess the nature of your dental emergency. Using Brightsquid HIPAA compliant solutions, we will be able to securely attain photos, video and other pertinent information. This will help us further assess the situation and set up emergency service if needed.
If we need more information after speaking on the phone, we will need to collect basic information such as Name, Date of Birth & Contact Information. Using Brightsquid's software will work like signing up for ANY other email service (yahoo, gmail, etc.). We will then use the software to send protected health information via secure email.
Here is a link to the Brightsquid company website for more information: https://brightsquid.com/pages/patients